Refund Policy

At Aisle Mart, customer satisfaction is important to us. We want you to feel confident when shopping for your everyday essentials.

30-Day Return Window

We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it

• In its original packaging

• Accompanied by proof of purchase or order confirmation

Non-Returnable Items

For safety and hygiene reasons, certain items may not be eligible for return, including:

• Opened or used health and beauty products

• Opened food, coffee, protein bars, powders, or consumable products

• Personal care items that have been used or opened

• Items marked as final sale

Damaged, Defective, or Wrong Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong product, contact us as soon as possible so we can review the issue and make it right.

Refunds

Once your return is received and inspected, we will notify you if your refund is approved. If approved, your refund will be issued to your original payment method.

Please allow some time for your bank or payment provider to process and post the refund.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact Us

To request a return or refund, please contact our support team with your order number and reason for return.

Thank you for shopping with Aisle Mart.